- Prospect, recruit and maintain providers.
- Meet providers on site (audit their capabilities, negotiate contracts (fees, service level, standard, quality etc.),
- Execute training using Group tools and process.
- Share the mission report and implement actions to be led.
- Assess financial stability and ability to grow correspondents.
- Ensure that new contracts are financially reasonable (in line with local standards and expected quality of services), determine necessity for amendments or extensions of existing contracts, and ensure compliance to contractual obligations.
- Familiar with local context.
- Manage provider contracts, nurture relationships, and manage the provider relations database.
- Monitor the quality of services (performance (KPI Reporting), costs) provided by the providers.
- Organize and follow hospital audits in your regions.
- Audit the sub-network: suppliers used or should be used by the correspondents.
- Provide strong recommendations on local solutions.
- Able to escalate in order to anticipate decisions/situations.
Area Manager - Barcelona, España - Europ Assistance
Descripción
Area Manager - Medical & Travel Networks
+ Management of current network:
About the Profile
+ Bachelor's degree is required.
+ Relevant assistance business experience.
+ Professional and experienced Medical Network Management skills with deep local and cultural knowledge.
+ Knowledge of assistance or insurance business, operations management, as well as a strong competition, fees, healthcare system knowledge.
+ Ability to communicate with people at all levels, to build dynamic relationships and have excellent problem-solving skills in a global multi-cultural environment.
+ Rigor, precision and autonomy, proactive to solve operational issues (priority to acute situations/client-centered), able to work under pressure.
+ Organized, multi-tasking abilities.
+ Capable of negotiating complex partnerships.
+ Strategic thinking, problem-solving, leadership, negotiation, and decision-making skills.
+ Strong sense of ethics.
+ Fluent oral and written communication skills in English; French and/or Arab is a plus.
About the offer
+ Work in an international environment. Office based in Barcelona.
+ Full-time, permanent contract.
+ Competitive salary based on your experience.
+ Ticket restaurant.
+ Hybrid model.
+ Access to Training Platform.
+ Employee and family discounts club
About Europ Assistance
With more than 300 million customers around the world and branches in more than 30 countries, Europ Assistance is one of the major global players of assistance services in 7 areas: automotive, travel, home, IT/Cyber, health, senior care and lifestyle.
In 1963, Europ Assistance invented the assistance business. We are still a market leader today promoting new customer solutions and product innovation in designing assistance solutions for BToB partners in the fields of automotive, travel, insurers, banks/Payment, utilities and so on.
Europ Assistance, employees, 40% growth in 2022, is fully owned by Generali Group.
"You Live, We Care" is what we stand for in the eyes of the world, and it's our employees who bring those values to life. To our employees, "we care" means that we are supportive, available, reliable and easy to work with.
As a leader in the assistance industry, we are looking for passionate, committed and self-driven talent to help us shape the future of the industry.
Europ Assistance is committed to inclusion and non-discrimination. We act in favour of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.
Make an impact, Join Europ Assistance
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