Data Analyst - Madrid, España - TUI Group

TUI Group

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Flexible- Porto, Portugal- Lisbon, Portugal- Palma, Spain- Madrid, Spain-

Hybrid
Permanent
Full Time 37, 40
TUI Business:
CIO
Band:
5
Location(s):
Flexible

Hours per week:

37, 40
Type of contract:
PermanentTUI Group is the world's number one integrated tourism business.

_Customer Insights team_ is a global team within TUI technology responsible for the delivery & maintenance of TUI's global Voice of The Customer solution.

We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Portugal, Spain, Germany, Belgium and The Netherlands.

We operate our Voice of Customer programme in partnership with a SAAS supplier to millions of TUI customers across the Europe.

At TUI we're ambitious to become the leader in technology within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We never stop looking ahead, seeking new ways to delight our customers and grow our business.

We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

The

Data Analyst is a critical thinker with a keen eye for detail and love for data, who actively consults with stakeholders, probes to create and communicate a common understanding of the business problem and supports his peers. Working within a fast-paced agile environment, the

Data Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner.

ABOUT THE JOB

As a
Data Analyst, you are part of a crossfunctional team that delivers _Customer Insights product_ from conception to operation. You will collaborate with Architects, Tech. leads, Engineers, Testers, Business Stakeholders, Product owner and external 3rd party suppliers/stakeholders to clearly define, document and communicate requirements that will enable implementation of new changes and enhancements to our data platforms in an agile manner.
To have an impact, we need a technologically capable, dynamic, and enthusiastic team player, who is the driving force of implementing a new way of collecting and using customer feedback using a SAAS platform integrated with various TUI systems and data lake across the markets.
You're driving the design of solution options, consulting with stakeholders, providing data driven answers and guiding your team to implement productive data driven services. You will be presented to TUI products and systems and after your excellent understanding, the expectation is to create business models, processes, data flows and their link to business capabilities to plan and deliver high quality data and dashboards to support the ongoing delivery of growth and digital transformation across our key markets.
Working with a varied set of technology and senior business stakeholders, you support technology and business teams, document new business, user, and system requirements, considering impacts to upstream/ downstream services. You take ownership for the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance. You are a trusted partner to your business stakeholders, understand their data needs and support them in the creation of strategies and a vision.
As a
Data Analyst you have a deep understanding of data specific business needs and using your excellent collaboration skills you enable your team to deliver the best data driven solutions.
You know the different approaches of data engineering, have expert knowledge of using cloud databases and focus on solving business problems in the best possible way. You don't shy away from diving deep into database structures and are capable of having indepth discussions with your fellow engineering team.
You love to work in an international, multicultural team. You challenge constructively and have high expectations of yourself and others. You always drive for excellence, ownership and selforganisation at team and personal level. You love to learn and acquire new skills and keep up to date with latest developments in your focus areas. You're an active member in the Data community.
Security is part of everyone's job. At TUI, we practise secure behaviours first in everything we do.

ABOUT YOU

Excellent analytical skills to break down complex problems, identify relevant data sources and split the tasks into manageable steps, in order to enhance or create data products
Handson working expertise in capturing data requirements with excellent analytical skills to transform and standardise data using normalisation, data mapping & modelling techniques to produce and maintain Data Schemas and Data Dictionaries.
Strong verbal and written communication skills in order to discuss and share insights wi