Account Manager, UBER Direct, Spain - Madrid, España - Uber

Uber

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

About the Role

Uber Direct is Uber's newest business that focuses on last-mile delivery across all verticals - Online Food Delivery, Grocery, Retail, and E-commerce - empowering merchants to deliver orders generated on their own channels (outside of Uber's marketplaces) with the most convenient experience.

As an Account Manager, you will be responsible for the relationship with a portfolio of accounts enrolled in Uber Direct and ensure client success.

What you'll do

You will build longterm relationships with your portfolio, starting at onboarding
You'll be a key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
You will support your portfolio of clients with day to day asks as well as long term plans
You will act as an ambassador of Uber mission, brand, and product

What you Need

Interest about on demand delivery and retail
At least, 4 years experience in an account management role incl experience in relationship management
Willingness to get into the weeds (no matter how deep) and push through despite difficulties
Customer obsession, proactivity and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber
Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and influence stakeholders
Analytical skills: Ability to analyze data (experience with excel is needed) and derive conclusions from it to provide recommendation to partners
English working proficiency and Spanish native proficiency