Account Manager - Barcelona, España - Semrush

Semrush
Semrush
Empresa verificada
Barcelona, España

hace 1 mes

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Hi there
We are Semrush, a global IT company developing our own product - a platform for digital marketers.

And this is our Account Manager role for those who can find a common language with anyone in the world.


Tasks in the role:


  • Operating as the lead point of contact for all matters specific to your accounts (App Center current and potential partners).
  • Building and maintaining strong, longterm partner relationships.
  • Research and source new potential app vendors, pitching App Center offerings.
  • Overseeing partners' account management, including negotiating contracts and agreements to maximize profit.
  • Participate in developing a partner growth strategy and coach partners on gaining more revenue from the app.
  • Execute daytoday partner management tasks: interact with partners, create winwin by matching partners' needs, prioritize partners' needs, answer questions, and help with payments. Resolve partners' complaints in an effective and respectful way.
  • Follow up with partners, provide, and collect feedback and facilitate partnership processes to achieve app integration and meet the set app targets within a certain period.
  • Gather, report, and communicate partners' feedback on service, technology, and product delivery.
  • Measure, track, and analyze key account metrics.
  • Ensure the issued partners' commissions are delivered in a timely manner. Collaboration with the Finance team to make sure partners get their commission counted right and paid out on time.
  • Collaboration with the Legal team to ensure the proper legal workflows.
  • Creation of the reports.
  • Track, analyze, and communicate quantitative metrics and business trends as they relate to partners while prioritizing corrective measures when needed.
  • Perform other tasks as required.

Who we are looking for:


  • Fluent English is a must (C1/C2).
  • Previous working experience as an Account Manager or Partner Manager, preferably in SaaS business.
  • Problemsolving and negotiation skills.
  • Attention to detail and good active listening skills.
  • Technical literacy and experience with MS Office (particularly MS Excel).
  • Excellent communication and presentation skills.
  • Understanding of SEO and digital marketing will be an advantage.
  • Experience in customer service will be an advantage.
  • Solid experience with CRM software will be an advantage (e.g., Salesforce, Zoho CRM, or HubSpot).
  • Enthusiasm and motivation.
  • Maintaining the attitude that nothing is outside your job description.
  • Ability to work independently.

A bit about the team:


Semrush has launched and is further developing its own App Center that aims to become the go-to place to find best-in-class marketing solutions integrated within Semrush.

The tools are developed by third-party vendors and by Semrush.

Each app featured within our App Center is hand-picked by the Semrush team to ensure quality, reliability, and provide exclusive deals for our users.


We are a Partner Relationship Team consisting of four people, and the team is working from different locations—Spain, Serbia, and Cyprus.

We continue to grow, and we're looking for an
Account Manager/Partner Development Specialist role.


We will try to create all the right conditions for you to work and rest comfortably:

  • It's up to you to decide what work format works best for you. You can #wfo, #wfh, or mix both.
  • Flexible working day start.
  • Health insurance coverage.
  • Working from a modern coworking space (or working from home).
  • Internet coverage (up to 30 eur/month).
  • Corporate events.
  • Annual paid vacation (22 working or 30 calendar days).
  • Training, courses, conferences.
  • English and Spanish courses.
  • Gifts for employees.

Finally, a little more about our company:

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.

We've been developing our product for 13 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more.

In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.

10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development.

The Semrush team is constantly growing.

Our new colleague, we are waiting for you

  • Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital statu
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