Reporting Analyst - Barcelona, España - BSP executive
Descripción
¿Dónde trabajarás?:
Our client based in Barcelona, is a leading contact centre serving customers in 30 countries in more than 60 languages.
¿Qué harás?:
- Your main responsibilities will be:
- Extract and analyze quantitative data from systems and report on workers to present to client.
- Organize data structure to create and design tools and reports by automating report templates.
- Send reports on a regular and timely basis.
- Identify trends, areas of opportunity and obstacles to provide excellent service.
- Maintain uptodate all reports, dashboards, formats and links that provide information on operational and customer patterns.
- Maintain and create tools to facilitate queries (Access and Excel).
¿A quién buscamos?:
- We need:
- English skills advanced
- High level of Excel and Acces desirable
- VBA language and Power Query
- PowerBI programming desirable
- Desirable knowledge in SQL programming, Business Objects, Qlikview.
- Professional and method competence (Problem solving).
- Organization of work (Target orientated and Tolerance to the pressure).
- Analytic and Resolute orientation
¿Qué ofrecemos?:
- We offer:
- Company Contract.
- Fulltime: 39 hours per week. The contract is from Monday to Friday so sometimes you will have to work on the weekends. Morning shift 9h to 18h.
- Modern work environment at an attractive location with excellent public transport connections.
- An international environment employing people from different nationalities and cultures.
¿Necesitas + info?:
Carlos Sola ext 116
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