Store Manager Puerto Banus - MÁLAGA, España - CELINE

Descripción

Poste

STORE MANAGER

PERMANENT CONTRACT / PUERTO BANUS

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE's ambition is to become one of the most iconic luxury brands worldwide.To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment

YOUR WORK ENVIRONMENT

As Store manager, you will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shop floor. You will promote the brand's culture and values in its daily environment as well as a talent hunter, people manager and a skills developer.

Profil

YOUR IMPACT

Business and client developer

- Monitor the store performance and always remain aware of market trends

- Take responsibility of the P&L

- Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals

- Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives

- Translate the store's objectives into concrete daily targets and tasks, inspire the team to reach the targets

- Be the link between the head office and the store

Brand ambassador and promoter

- Be the ambassador of the brand and endorse the culture and values to promote CELINE

- Ensure the best level of client experience

- Handle delicate customer situations if needed

Process owner

- Ensure that all the processes are compliant with the legal, regulatory and internal requirements

- Being responsible of the Stock

- Being responsible of the Store planning

- Guarantee the proper execution of all tasks related to the digitalization of the store

Talent hunter, manager & skills developer

- Detect new talents in your daily environment and recruit them

- Manage the team to drive the business: create a positive work environment, develop the team spirit

- Regularly coach the team to ensure they develop the key skills expected at their position

Information additionnelle

KEY FOR SUCCESS

Experience :

Proven Managerial Retail experience in fashion or Luxury brands is required Competencies:

Strong business sense and ability to drive results

Product and fashion sensitivity

Proven ability to manage large teams, strong leadership

High sensitivity to client experience and loyalty

Strong communication skills

Organizational skills, sense of priorities and agility

Talent for coaching and developing a team

Exceptional interpersonal skills, empathy, sincerity and curiosity

Ability to manage multiple priorities in a fast-paced environment

Detail oriented, highly organized

Excellent written and verbal communication skills.

Ability to interact with all levels of the organization

Flexibility to work a retail schedule including evenings, weekends, and holiday Languages

Fluent level in Spanish and English are required, proficiency of other language(s) will be an advantage

STORE LOCATION : Puerto Banus

WORKING HOURS: 40H/ WEEK ( FULL TIME)