Part-time Customer Service Agent - Barcelona, España - David Kennedy Recruitment

David Kennedy Recruitment

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

A tiempo parcial

Descripción

David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Barcelona.

The team the employee would join supports customers of a popular sneaker brand.

Position:
Customer Service Agent

Location:
Barcelona, Spain

Employment type:
Part-time (25 hours per week)

Work model:
Hybrid - work from the office during training and 3 days per month after training

Remuneration:
Base salary

DUTIES AND RESPONSIBILITIES:

Work alongside the Management Team to meet deadlines and achieve goals
Live and breathe the company values; be a brand ambassador
Become an expert on the sneaker brand
Work in a fastpaced environment and showcase your multitasking skills
Maintain a high level of attention to detail; be meticulous and vigilant
Personalize the customer experience find the right tone for each situation

REQUIREMENTS:

A fluent level of German with strong grammar and spelling skills
High level of English (both spoken and written)
Previous experience working in a customerfacing environment and a genuine passion for worldclass customer service
Fearless independence with the ability to think on your feet, there's no finish line to what's possible
High energy, drive, and a friendly personality
Resourcefulness and confidence to take the initiative in a fastpaced environment
A strong teamwork ethic and a "can do" attitude
It will be a plus if you practice sports (runners, football players, tennis players, hikers...)

OFFER:

Contract: Temporary of 3 months (with 1 month probation period)
Part-Time: (25 hours/Week)
Working days/hours: Monday to Friday, 15:00 to 20:00h
Rewards: Multiple performancebased rewards, and discounts on the sneakers
Holidays: 24 days holiday per year
Paid bank holidays + 1 extra day in lieu
Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home
Employee Assistance Program free, confidential, and impartial guidance and support
Employee Benefits Club a wide range of exclusive perks and rewards as a valued member of our organisation
Training: 8 days, Monday to Friday, fulltime, from the office