Dutch Customer Service for Miele - Valencia, España - Patrique Mercier Recruitment

Patrique Mercier Recruitment

Empresa verificada

Valencia, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

By joining forces with
Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto "
_Immer Besser"_; always better.

As we are growing rapidly, we are looking for a like-minded talent to join our
Customer Service team- fluent in
Dutch - who will become an integral member of a team devoted to delivering
exceptional customer experiences on any given occasion.

Some of your daily tasks:

Advising customers on the proper use of their electric appliances.
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
Expediting corrections and/or adjustments; following up to ensure resolution.
Assisting with the processing of refunds or exchanges.
Arranging the placement of orders.

We'll love it if you have:

High level of fluency in
Dutch

Good communication skills in
English

Customer support/troubleshooting experience will be appreciated.
Familiarity with the brand is preferred.
Strong verbal and written communication skills utilizing active listening.
Experience within the
household appliance/commercial equipment industry is a plus.
Comfortable with the use of basic technology tools.
A positive, cando attitude that shines through every interaction.

What we offer: