RevOps - Salesforce Specialist, Valencia - Virtuagym

Virtuagym Valencia

hace 4 días

Descripción

Job Title: Customer Operations Manager

About the Role:

The Customer Operations Manager will be the owner of our CS tech stack and all operational-related workflows/designs.

This is a full-time and remote position from Spain, where you will be working for our global teams.

Key Responsibilities:

Act as the face of CS Ops to deliver mutual value for our managers/teams, clients, and our business by focusing on and ensuring an optimized and efficient operation.
Drive efficiency, digitalization, and automatization with the goal to deliver the right value through the right resources.

Requirements:

BSc or MSc in Business or Technical Studies (e.g. Computer Science, Data Science, Business Administration, etc)
Strong technical affinity while at the same time enjoying collaborating with people across multiple teams.
1+ years of experience administering a CRM (Salesforce, Hubspot, etc) Working experience with BI tools is a plus (eg. Domo, PowerBI, etc)
Proven track record in improving CS operations teams and being able to work closely with management;
Highly organized with a strong sense of urgency to meet business goals, and deadlines and get things done;
Great interpersonal skills, team player, and easy to work with;
Critical thinking and a systematic approach to work with a focus on high-quality standards;
SQL or other programming languages knowledge are a plus
Fluent English [must have]; and additional languages are a plus (for example Spanish, Dutch, German, or French)

What We Offer:

Remote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands;
23 paid vacation days per year (based on a full-time contract);
We provide your home office set-up and hardware;
The Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health & fitness challenges;
Work from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks;
Unlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp.

About Us:

Virtuagym is a leading and fast-growing innovator in the digital health and fitness domain, offering a Software as a Service solution and multiple native apps to users worldwide.

We offer coaching and management solutions for trainers, studios, clubs, and corporate wellness, all with the vision to make the world a healthier and happier place.

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