Customer Service B2B E-commerce American Native - Paterna, España - Q2

Q2
Q2
Empresa verificada
Paterna, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

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Descripción

Important:

  • American Native Speaker
  • We are open full time or part time

Goals of the position:

  • Provide exceptional online customer service support
  • Resolve orderrelated issues by liaising between client and internal/external groups (warehouse/carriers)
  • Initiate and followup with new American customers
  • Answer productrelated and general inquiries
  • Keep current with product information
  • Assist with various operational and administrative tasks
  • Support QA and share product and websiterelated client feedback
  • Contact clients for credit card decline and ensure daily sales goals are met
  • Identify opportunities, seek new initiatives, and participate in the development of functional and service enhancements in order to maximize sales

Knowledge:

  • Fashion eCommerce sales and customer service experience
  • Outstanding fashion selling behaviors, listening and responding to customer needs to deliver service
  • Clientcentric mentality
  • Detailoriented
  • Positive cando attitude
  • Resourceful and creative problem solver
  • Computer proficient (Microsoft Suite)
  • Excellent written and verbal skills
  • Drives to meet and exceed sales goals and customer expectations
  • Team Player
  • Ability to prioritize and multitask in a dynamic environment

Tipo de puesto:
Jornada completa, Media jornada


Horario:

  • De lunes a viernes

Ubicación del trabajo:
Empleo presencial
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