Diagnostics Field Service Engineer - Madrid, España - Agilent Technologies Inc.

Agilent Technologies Inc.

Empresa verificada

Madrid, España

hace 4 semanas

Publicado por:

Isabel García

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Descripción

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life.

Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

Your Role:

You will be responsible for supporting our customers with onsite installation, implementation, maintenance and repair of company and multivendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.
Installs and optimizes hardware/software/network products and configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repairs.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
Train other field engineers and customers in the solutions.

Qualifications:

A Bachelors or masters degree within the science field e.g. electronics engineer, biomedical engineer
Proven ability in a similar position or experience as an end user
Experience with troubleshooting and problem solving
Experience with the Agilent solutions is desired but not essential
Verbal and written communication is clear, respectful and timely
You enjoy travelling and visiting customers

We offer:

Outstanding company culture
Great environment to work
Career development opportunities
Company pension scheme and additional benefits.

A position in an international and dynamic working place with exciting challenges and opportunities.

You will become part of a company that works according to these values:

We move diagnostics forward
We care about the needs of our customers and strive to ensure people are treated consistently, fairly and with respect
We deliver effective diagnostic solutions valued by our customers

We will make sure you get all the training and development opportunities you need
to become the best in your field
Agilent Technologies Inc. is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Option to Work Remote:
Yes

Travel Required: 75% of the Time

Schedule:
Schedule:Full time

Shift:
Day

Duration:
No End Date

Job Function:
Services & Support