F&b Venues Marketing Manager - Madrid, España - Marriott International, Inc
Descripción
Job Number
Job Category Sales & Marketing
Location The Madrid EDITION, Plaza de Celenque 2, Madrid, Madrid, Spain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Manage the day-to-day activities for F&B outlets, Punch Room & Lobby Bar communication & social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
Establish a positive online presence for the restaurants & bars by integrating outlet-specific and brand messaging in a compelling and valuable way for participants.
Provide measurement of the impact of online presence to the hotel's overall business.CANDIDATE PROFILE
Safety and Security / Seguridad y Protección**- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Policies and Procedures / Políticas y procedimientos
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Ensure uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Maintain confidentiality of proprietary materials and information.
- Perform other reasonable job duties as requested by Supervisors.
Social Media
- Manage daytoday activities of select social media channels.
- Research and image sourcing of Social Media creative content.
- Provide daytoday support on select social media channels.
- Help distribute content across social platforms, content calendar, content library, adding new content of events etc.
- Optimize tags across multiple distribution outlets. Linking content to ongoing local, national and global events; both within the bars industry but also all lifestyle related occurrences
- Monitor community feedback in realtime and assist with fan engagement.
- Manage active and engaged communities around a defined topic or topics by managing longlead editorial calendars, monitoring online conversations.
- Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
- Assist with content seeding efforts.
- Establish a positive online presence for the hotel(s) by integrating propertyspecific and brand messaging in a compelling and valuable way for participants.
- Provide daytoday analysis of data from listening and CMS tools.
- Create and manage reporting, profile moderation, outreach activities, etc.
- Develop relationships with clients and working closely with them to learn their business and communication needs.
- Interact with corporate ecommerce, strategic alliances and other corporate departments to verify leadership of the hotels in any emarketing opportunities.
- Research social media opportunities for all market segments: business transient, leisure, group catering and food and beverage.
- Assist with development and pullthrough of social media brand strategy and overarching reports.
- Keep apprised of all relevant client, industry and market developments.
- Uncover solicitation opportunities for managers in each market.
- Serve as a resource for the sales and operations team regarding Internet distribution issues, questions, or new programs.
- Observe, receive, and otherwise obtain information from all relevant sources.
- Establish longrange objectives and specify the strategies and actions to achieve them.
- Analyze information and evaluate results to choose the best solution and solve problems. Produce a monthly social media report and present this at the regular PR meeting
- Verify marketing communications support regional, market, and hotel business objectives and goals.
- Support execution and fulfillment of projects as outlined on marketing communications plans.
- Verify adherence to Corporate Advertising and Marketing Communications standards, brand standards, and format guidelines.
- Develop strong working relationships with outside vendors to verify quality, cost effective creative executions.
- Verify marketing information provided to the properties is accurate, complete, timely, and enables hotels to meet or exceed guest expectations.
- Responsible for updating Website content for Outlets and Brand Websites ( via EDITION Brand Office)
General Restaurant and Bars Communication
- Manage PR Activities through Purple PR and attends biweekly PR Meeting
- Coordinates PR/ Social Activation
- Commercial Activation
- Work with Sales Team on managing all paid events/ product launches in Punch Room.
- Manage all social channels for all bar outlets, this includes; content calendar, content library, adding new content of events etc.
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