Senior Deal Desk Analyst - Madrid, España - Vonage

Vonage

Empresa verificada

Madrid, España

hace 4 semanas

Publicado por:

Isabel García

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Descripción

Vonage Mission
Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market.

Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement.

As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters
Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.

You will

Work with Sales Representatives to define pricing proposal (data gathering, margin calculation)
Liaise with relevant stakeholders (Finance, Carrier, Product) to assess the feasibility of customers'

commercial requests

Assist Sales Rep in the implementation of the commercial offer of their deals, including:
Ensuring the appropriate approval process has been followed before making any pricing change effective
Working closely with the Price Provisioning team to ensure prices are correctly uploaded into our internal tools (create new pricing rules, update existing pricing rules)
Liaise with Legal when a contract needs to be issued
Provide support to analyse existing customer results and assess the impact of any price changes
Explain pricing structure and processes to other teams when queried
Support the Deal Desk Manager in transversal projects

Desired Skills and Experience

Educated to degree level
Strong interpersonal skills
Methodical and meticulous with excellent attention to detail
Proficient in Excel
Processoriented
Delivery focus
Can do attitude
Comfortable in a fast pace, global & multicultural environment
Operating in a multicultural setting the role holder will be completely fluent in English

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location._

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