Client Market Data Support - Madrid, España - TRM International
hace 3 semanas
Descripción
TRM-International is delighted to be hiring for a leading
FinTech organisation which specialises in
the trading and financial markets. Our search is for a
Market Data Support Specialist who embraces challenges and has the ability to thrive in the fast-paced environment associated with global financial markets.
This is an attractive opportunity for you as a Market Data Client Supportto integrate into a leading and established organisation.
Your Opportunity as a Market Data Support Specialist:
- As a Market Data Customer Service Agent, you will play a crucial role in ensuring clients receive exceptional support and assistance with their market data needs.
- You will be responsible for ensuring that all incidents are resolved and communicated internally across the engineering teams and the customer base.
As a Market Data Support Specialist, it is essential to Demonstrate:
- Experience as part of a service/support team within the Financial Market or IT industry.
- Strong Excel skills (including formulas and pivot tables).
- Strong ticket management skills.
- Data entry for onboarding data sets for customers.
- Degreelevel education.
Other Advantageous Skills:
- Experience in generating key KPIs and presenting findings to senior management.
- Any Linux or Windows skills to assist with troubleshooting issues.
- Monitoring and troubleshooting systems.
- ITIL knowledge/qualifications.
- Any experience with electronic trading platforms in Fixed Income or Foreign Exchange.
Your offer as a Market Data Support Specialist:
- Generous bonus
- Pension scheme
- Working alongside industry experts
This is a perfect opportunity for you to join an established, well-recognised company and utilise your skills to make a difference in the workplace and ultimately take your career to the next level.
Salary: 20,000.00€ - 30,000.00€ per year
Ability to commute/relocate:
- Madrid, Madrid provincia: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Do you have technical experience? e.g ticket management
- Do you have experience with Market Data?
- Do you have experience with providing client / customer support?
Work Location:
One location
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