Reservations Agent for German and English speaker - Málaga

Solo para miembros registrados Málaga, España

hace 2 días

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Job summary

We are seeking a detail-oriented and customer-focused Reservations Agent fluent in German and English to join our reservations team.

Responsibilities

  • Manage and process reservations via phone, email, and online platforms in both German and English.
  • Provide accurate information on availability, pricing, policies, services.
  • Assist customers with booking modifications cancellations special requests handle payment processing confirmations follow-up communication resolve customer inquiries complaints timely professional manner maintain updated knowledge company offerings promotions procedures collaborate other departments ensure smooth guest experiences maintain records update reservation systems accurately

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