Groups & Events Manager - Cádiz - Fairmont Hotels & Resorts

    Fairmont Hotels & Resorts
    Fairmont Hotels & Resorts Cádiz

    hace 1 semana

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    Descripción

    Fairmont La Hacienda offers an exclusive resort experience in southern Spain, situated on the San Roque coast near Sotogrande. This luxury 5-star hotel and branded residences feature breathtaking sea views, making it a perfect retreat for golf enthusiasts, beach lovers, and discerning travelers.

    The Groups and Events Manager is responsible for planning, organizing, and overseeing all operational aspects of group events, meetings, conferences, and social functions at the hotel. This role ensures the successful execution of events, from initial inquiry to event conclusion, ensuring guest satisfaction, profitability, and smooth operations.

    This position plays a critical part in ensuring events hosted at the hotel are executed smoothly, meet or exceed client expectations, and contribute to the overall success of the hotel's business.

    The ideal candidate should possess excellent communication skills, organizational talent, and a passion for creating memorable experiences.

    Responsibilities:

    Client Liaison and Relationship Building:

    • Serve as the main point of contact for clients from contract handover through event execution.
    • Build and maintain strong relationships with corporate clients, event planners, and other group organizers.
    • Understand clients' needs and preferences to deliver customized event experiences.

    Event Planning and Coordination:

    • Work closely with clients to understand event goals, vision, and requirements.
    • Provide venue tours, explain hotel facilities, and offer recommendations for event execution.
    • Develop and send event proposals and contracts to clients, ensuring clear expectations for services, pricing, and payment schedules.

    Event Execution:

    • Manage all on-site aspects of group events and meetings, including setup and equipment provision.
    • Supervise event staff and coordinate with various hotel departments to ensure smooth operations.
    • Troubleshoot any issues that arise during the event and ensure client satisfaction.

    Budget and Financial Management:

    • Assist clients in developing event budgets, ensuring the event stays within financial parameters.
    • Ensure accurate billing and invoicing for events, and handle payments according to agreed-upon terms.
    • Monitor costs related to events, ensuring profitability without compromising quality.
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