Conversational Ai Architect - Barcelona, España - Sentione
Descripción
What You'll Be Responsible For:
- Diving deep into our Automate platform and building complex conversational journeys along with our bot designers and clients
- Managing the architecture of our platform and conversational components over a variety of projects
- Supporting our bot designers in technical aspects of the platform
- Writing data processing scripts and manipulating data logic for contextual conversations using conditions, variables and strings
- Assist in connecting our bots to multiple integrations and APIs
- Using regular expressions, variables and other data to understand user intent and converting this to usable flows
- In charge of leading the practice and introducing the overall technical vision for a particular solution
- Educating our clients on how to use our platform
- Driving documentation efforts when building bot flows and updating our internal wiki as well as participating in our learning workshops internally and with clients
- Collaborating with our language researchers, bot developers, commercial managers and product owners
- Assisting in resolving bugs and errors of our bots and platform
What You Need to Get the Job Done:
- Have at least 3 years experience in any of the following: RPA, AI, automation, chatbots (virtual/digital assistants) and/or building digital products
- Familiar with keys, strings and variables to manipulate responses with code e.g. using JSON (converting JSON documents/files etc.)
- Have a good working knowledge of JavaScript
- Worked with APIs, integration and databases
- A technical and problemsolving mindset you dig deep to unravel issues and find solutions
- Able to see the 'big picture' of a platform or development process and understand the impact of changes
- Enthusiastic about chatbots, AI, NLU and machine learning
- Proficiency in English
Nice to have:
- Qualifications in automated testing, scripting (QA) or software development
- Experience using conversation design tools for flows and prototyping e.g. Whimsical, Miro, Botmock or Botsociety
- Knowledge of NLU and/or technologies such as Dialogflow, IBM Watson, Alexa conversations etc.
- Experience as a developer
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