Support Consultant - Barcelona, España - SD Worx

SD Worx

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

At SD Worx Spain, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation.

We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery.

There are numerous opportunities at SD Worx Spain for people with the right blend of skills, experience and character Are you ready to join us?

Functions:

As a Support and After-Sales Consultant at SD Worx Iberia, you will be responsible for resolving, electronically and through the platform, questions and incidents related to the operation of the HR management ERP solution in each of its modules (payroll, time control, skills and talent, budgets, etc.)
, offering efficient and high-quality solutions in relation to:

Advice, management of queries and requests for services (ticketing).
Resolution of first level incidents according to the established procedures, escalation of second level incidents to the technical department, control and closure of the same.
Preparation of reports and registration of queries in the tool.
Participation in technical and functional training for users, postsales support and contribution of improvement proposals in the product area.
Support clients to execute and optimize their payroll process, being their adviser.

What are we looking for:

University Training, Advanced Training Cycle, valuing the specialty in Labor Relations, Human Resources or Labor Sciences.
Minimum experience of 34 years in the area of Labor Relations, Payroll Management, etc. in Management or Consulting, as well as with technological skills.
That you be proactive, assertive, with a clear customer orientation, dedication to service and problem solving, that you have good communication skills. With a high degree of organization and planning, rigor and methodology.
That you have concerns about developing your professional career in a Technological Consultancy specialized in the workplace.
That you contribute to our team spirit with a good dose of humor and your own style.
We value proficiency in English.
We value experience with Integrho.

What we offer:

A challenging and varied job.
A priceless experience in a leading company in its field, in the midst of a growth process and with numerous opportunities to develop your knowledge and skills.
In addition to a competitive salary, SD Worx Iberia offers you the flexibility to take control of your work thanks to flexible hours.

We guarantee you an innovative organization in which your personal development goes hand in hand with obtaining solid results for SD Worx Iberia, both nationally and internationally.

We work as one and grow together in all countries, from better to better.