Quality Assurance Expert – SOC - Greater Palma de Mallorca Metropolitan Area
Solo para miembros registrados Greater Palma de Mallorca Metropolitan Area, España
hace 1 semana
Job summary
The Quality Assurance Expert ensures that all SOC and managed security services are delivered in line with defined standards SLAs and best practices This role focuses on continuous service improvement process alignment and performance consistency across teams helping to drive operational excellence and customer satisfactionQualifications
- 3–5 years' experience in SOC MSSP or IT service delivery roles
- Proven background in quality assurance process improvement or compliance functions
- Familiarity with ISO 9001 / ISO 27001 / ITIL frameworks
- Excellent analytical documentation communication skills
Descripción del trabajo
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