Technical Writer - Barcelona, España - Wallbox

Wallbox

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

As a Technical Writer in our Academy team, you will play a huge role in creating and maintaining our product documentation.

You will be a core part of the Documentation team, working closely with product engineering, installations, after-sales, customer service, and training teams to create documentation that not only facilitates the user but enables them to fully utilize all the qualities, features, and functionalities of our products and accessories.

Responsibilities:

Work with product managers, product owners, and service engineers to create and maintain worldclass documentation, including installation guides and service manuals for our products.
Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, terminology, correct grammar, punctuation, and spelling
Work with Graphic Designers to create the product assistance documentation
Thoroughly Proofread and edited content for usability and readability
Gather customer feedback on the documentation to improve the usability
Maintain a documentation repository and an uptodate glossary
Help in creating content for product descriptions for the Academy Web page
Work with Language Service Providers to get the content translated.
Review the translated content as and when required
Produce maps and visualizations of the site to help staff understand the structure and function of the website
Write and edit articles and FAQs

Requirements:

Experience in owning an endtoend documentation creation process.
Must have experience and demonstrated ability to work with outside vendors and diverse teams of creative and technical experts
Demonstrated ability to work tight deadlines in a fastpaced environment and handle multiple projects
Attention to detail with an excellent ability to express complex technical information clearly and precisely.
Flexibility and readiness to communicate and collaborate with other team members.
Native or nativelevel English speaker.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of HTML and WordPress
Excellent organizational skills, including time management, ability to multitask, and ability to meet deadlines

Additional Skills

Knowledge of any translation management system is a plus.
Knowledge of media production, and dissemination techniques and methods.
Ability to organize and write stepbystep instructions in clear and concise English.
Experience in managing complex projects with multiple stakeholders
Familiarity with SEO
Demonstrated ability to work tight deadlines in a fastpaced environment and handle multiple projects
Experience with electrical engineering.

Benefits:

Remote Friendly
Halfday Fridays
Firstclass private health insurance after your first month at Wallbox
Online group training sessions twice a week & other outofoffice activities
Free online language classes (Spanish & English) twice a week
Flexible compensation valid for restaurants & food delivery apps, transportation, childcare, and learning & development.
Hundreds of discounts in different brands & services with our Wallbox Circle benefits platform
Car discounts & special advantages if you choose an EV
Smartpoint for all your online orders & services at our offices
Free coffee & soft drinks to fuel those tough Monday mornings
Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen
Learn and grow in a company of over 45 nationalities and counting
No suits Unless it's Carnival or Halloween