Soporte Técnico Equipos HVAC - Madrid, España - Trane Technologies

Descripción

At Trane Technologies ^TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Purpose: Responsible for providing technical solutions and responding to questions, concerns, and needs. Identifies customer needs early in the process in addition to support the logistic coordination and invoicing.

Accountabilities: Essential functions and responsibilities include the following. Other functions may be assigned.

• Offers qualification and its study and optimization.
• Selects, prices, quotes, closes, and enters all HVAC related products/services.
• Prepares and maintains project files for business quoted.
• Responsible for order follow-up, order expediting and invoicing.
• Interface customers as support to sales force.

EDUCATION and/or EXPERIENCE

• Minimum 3-year experience in Customer care Departments with technical and administrative tasks.
• Used to use Microsoft Office Package (Outlook, Word and Excel ) and ERP

LANGUAGE SKILLS

Must be able to communicate effectively with others over the phone. Sales skills . Ability to communicate in English.

REASONING ABILITY

Proactive, positive and possibilist person with ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Teamwork and multitask orientation.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.