Gucci Store Operations Manager La Roca Village - Barcelona, España - Groupe Kering

Groupe Kering

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands.

Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Job Description:

As a Store Operations Manager for GUCCI you represent the brand to all customers and stakeholders.

You are responsible for managing administrative and inventory support to the store to achieve business goals.

You will lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience.

You will act as a team player and work collaboratively with all GUCCI employees and stakeholders to achieve exceptional results.

This position is responsible for the management of Store Support and Cashiers.

Previous experience in a similar role, ideally from a highvolume retail or servicebased industry preferably in the luxury environment
Proven strong operational performance within a high volume and high turnover retail environment, leading a team. Other relevant service sector experience may be considered.
Proven ability to work in highly pressured roles and situations
Customer service orientated attitude, driven by meeting and exceeding KPIs and targets
Time management and prioritizing skills
Ability to be flexible and agile to meet business needs
High attention to detail and a strong, professional work ethic
Strong leadership and management skills used to lead, grow and develop the team by example
Proficiency in using technology and/or learning about updated technologies
Proficiency in Outlook/Excel/Word/PowerPoint
Exceptional written and verbal communication skills