Lead Analyst, Client Insights - Madrid, España - Comscore
Descripción
Location:
Madrid, Spain (Remote working possible)
About This Role:
What You'll Do:
- Providing first line of product training and support to clients of Comscore's syndicated product offerings.
- Providing clients with technical tagging support.
- Communicating product enhancements and methodology changes to clients.
- Identifying training opportunities based on client usage and needs.
- Partnering with sales and proactively communicating client updates to respective account leads.
- Advising, coaching and mentoring other members of the team
- Standing in for management during periods of absence and/or providing assistance during peak workloads
- Presenting Comscore's data and solutions to internal and external audience
- Validating Comscore data with external sources: understanding similarities and can explain differences
- Playing an integral role in effectively positioning Comscore's offerings in the marketplace
- Identifying, understanding and solving complex external issues for customers
- Acting as a Subject Matter Expert
- Taking the lead (accountability) in one aspect of functional capability, revenue recognition, training strategy product line or leading an important longterm project
- Taking proactive lead in optimizing Client Insights work processes
- May be responsible for junior resources and planning
- Managing large and highly visible client relationships by taking a strategic approach
- Advocating and pushing improvements beyond local team
What You'll Need:
- 5+ years of experience in a clientfacing position within an analytics team, audience measurement business, or advertising agency
- Maintaining superior knowledge of the online market, relevant technologies, emerging business / industry trends, competitive technical direction and product direction
- Outstanding interpersonal skills and ability to create effective relationships
- Excellent communication and presentation skills
- Subject area expert in leading market research
- Demonstrable and consistent track record of meeting goals
Benefits:
- 80% premium paid Private Medical & Dental insurance for our employees and their immediate family;the remaining 20% paid by employees;
- 25 Annual leave days per annum;
- Comscore also provides a paid "Recharge Week" over the Christmas and New Year period, so that you can start the new year fresh.
- Flexible work arrangements;
- Paid special leave days.
About Comscore:
At Comscore, we're pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence.
Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners.
Though our roles and skills are varied, we're united by our commitment to five underlying values:Integrity, Velocity, Accountability, Teamwork, and Servant Leadership.
If you're motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we'd love to hear from you.
Comscore is committed to creating an inclusive culture, encouraging diversity.- LI-JL1
