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- Engage with customers through email, phone, and chat in Dutch, German, or French, providing a friendly and professional experience.
- Offer expert product advice and troubleshoot issues to guide customers effectively.
- Resolve complaints promptly, ensuring complete customer satisfaction.
- Track orders, deliveries, and billing questions, ensuring everything runs smoothly and efficiently.
- Maintain accurate records of customer interactions and requests, ensuring clarity across multiple systems.
- Fluent communication skills in Dutch, German, and/or French (additional languages are a bonus).
- Passion for the printing or design world to bring a deeper understanding to customer inquiries.
- Customer-first mentality, offering empathetic support and personalized solutions across all communication channels.
- Creative problem-solving to swiftly resolve challenges and ensure a seamless customer experience.
- Adaptability to new systems and tools, easily switching between processes and platforms with ease.
B2B Cx Specialist @ E-Commerce In Print - Valencia - Wewow
hace 3 semanas

Descripción
Job Description:
We are seeking a highly skilled B2B CX Specialist to join our team at weWow in Valencia, Spain.
About the Company:
We are a dynamic, growing company specializing in printing services for businesses. We focus on delivering high-quality, personalized printing solutions while ensuring exceptional customer service.
Key Responsibilities:
Requirements:
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B2B CX Specialist @ E-commerce in print
weWow- Valencia, Comunidad Valenciana, Spain
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e-commerce product manager zara
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Senior PHP Engineer
Qinshift Group- Valencia, Comunidad Valenciana, Spain
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Sales Medewerker, Valencia
Helloprint- valència
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Sales Medewerker
Helloprint- Valencia, Comunidad Valenciana, Spain
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UFirst Group- Valencia, Comunidad Valenciana, Spain
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Full Stack Developer
Xplore Group Spain- Valencian Community
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Senior DevOps Engineer
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Senior Backend Developer LTL293
UFirst Group- Valencia
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Supply Manager
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Data Analyst
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Agente telefónico
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Senior Graphic Designer
Plug And Play Platform Spain S.L- Valencia
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Merchant Consultant Representative
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Technical Support for Telecom Provider
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Busco Camareros de Sala y Terraza con Experiencia - EDI616
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