Finnish Customer Advisor - Alicante - Foundever™ Portugal

    Foundever™ Portugal
    Foundever™ Portugal Alicante

    hace 1 semana

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    Descripción

    We are seeking a highly skilled Customer Advisor Specialist to join our Finnish Customer Advisorteam.

    Your daily responsibilities will include:

    • Providing first contact resolutions to customer queries
    • Offering specialized customer support through written and phone communication
    • Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
    • Meeting and exceeding our customer service quality goals, compliance regulations, and productivity targets
    • Creating amazing customer experiences that people value and we are proud of
    • Being responsible for following the direction of management and providing feedback

    To succeed in the role, you will need to have:

    • Native or proficient level of Finnish (C2)
    • Advanced level of English (at least C1) both verbal and written
    • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
    • Analytical and problem-solving skills with strong attention to detail
    • A desire to learn and advance, be a curious investigator and problem solver
    • Must hold EU citizenship or valid work permit for Portugal
    • Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)

    We offer a relocation package, competitive wages, paid professional training, employee discounts, private healthcare & dental insurance (after six months of employment), growth opportunities through various development programs, fun and engaging company-wide initiatives, including our EverBetter wellness program, job stability, life-long skills and experience, and an excellent work culture.

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