Solo Quedan 15H Customer Experience Advisor - Santander - Accs - Ares Customer Care Solutions Gmbh

    Accs - Ares Customer Care Solutions Gmbh
    Accs - Ares Customer Care Solutions Gmbh Santander

    hace 1 semana

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    Descripción

    Customer Experience Advisor | S1 | Retail & Business Banking | Customer Interactions

    About the Role

    We are currently recruiting Customer Service colleagues to join our team. The starting package includes a salary of £22,400, along with an additional £500 flexible benefit.

    Your Key Responsibilities

    • Act as the first point of contact for customers in branch or over the phone
    • Assist with day-to-day transactions, queries, and servicing
    • Answer customer calls into our contact centre
    • Develop knowledge of services and products to help our customers
    • Identify new ways to improve the customer experience

    What We Are Looking For

    • Proven ability to deliver outstanding customer service from a face-to-face or telephony background
    • Ability to communicate effectively with customers to truly understand their needs

    Working Arrangements

    In a full-time Branch based role, you'll be working 35 hours per week, across Monday to Saturday across the hours of 8:00am – 6:00pm.

    About Us

    Santander is creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We celebrate diversity and attract, retain, and develop the most talented and committed people through living our values of Simple, Personal, and Fair.



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