- Takes orders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly, timely and efficient manner.
- Having knowledge of the menu, with the ability to make suggestions.
- Anticipates guest needs, offers suggestions and ascertains satisfaction.
- Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.
- Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner.
- Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.
- Plate, prepare food & beverage items and serve as indicated in the Standards Training Manual.
- Minimum food service experience is required for this role, as well as good communications skills. This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays. The ability to multi-task is required. Must have the legal right to work in Spain and have fluency in English and Spanish. What we offer:
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Camarero/a - Four Seasons Resort Mallorca at Formentor - Balearic Islands, España - Four Seasons Hotels and Resorts
Descripción
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes, the hotel was originally opened in 1929 within an expansive private estate. Currently undergoing restoration and renovation, this stunning historic property is scheduled to open its doors as a Four Seasons resort in June 2024.About the role:
Four Seasons Resort Mallorca at Formentor is looking for servers to join our pre-opening team. This position is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. The responsibilities for the position include:
What you will do:
What you bring:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals