Field Service Engineer - Barcelona, España - Thermo Fisher Scientific

Thermo Fisher Scientific
Thermo Fisher Scientific
Empresa verificada
Barcelona, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.

And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources and tools they need to take science a step beyond.


  • Responsible to deliver all Service activities (which might include: Installation including related customer introduction, Repairs, Maintenance Services, Validation Services, Depot Repair, Hot Lines etc.)

on TEA & Mol products for achieving:

  • Satisfied customer becoming loyal customers
  • Highest first time fix rates / lowest mean time to repair
  • Lowest repeated call rates
  • Contributes to the overall Service Targets with respect to Bookings, Revenues, Service Profit and Overhead Cost while following all internal rules, processes and practices (as they are described)

Main Activities / Responsibilities:

  • Performs all Service Activities in line with internal rules and customer regulations
  • Assure responsive telephone support and diagnostic as well as onsite Services to exceed the customer's expectation and making them successful by using TMO instruments. Actively promote our contract products.
  • Always ensure highest professional relationship with our customer base to achieve customer loyalty and bring up issues if necessary to solve critical tasks in the fastest way possible. Follow our ethical business conduct guidance.


Visit customers 80% of the time at least, to install, repair, make training on our equipment, being the equipment type Metal detector, checkweigher and x-ray.


The expected average is to be out 4 days a week with a possibility to be out also in the night.


It could be possible to visit other countries to help others team, within EU and rarely even in Africa middle east and Asia or Latin America.

The new FSE will be based in Spain, and he will travel in all the country.


Profile requirements:

  • The new Field Service Engineer should have a technical industrial educational background (preferable specialized in electro mechanical).
  • Minimum 5 years of validated experience in a comparable sector.
  • Spanish should be spoken as mother language but also a good english speaking would be important.
With Thermo Fisher Scientific, it's not just a career. It's a chance to realize your best - professionally and personally. Watch as our colleagues explain 5 reasons to work with us.

A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Más ofertas de trabajo de Thermo Fisher Scientific
Ver todas las ofertas de empleo de Thermo Fisher Scientific