Customer Success Specialist - Barcelona - Mediktor

Mediktor Barcelona

hace 1 semana

22.000 € - 38.000 € (EUR) por año *

Descripción

Customer Success Specialist

Overview

We are seeking a highly motivated Customer Success Specialist to join our team at Mediktor. This role is pivotal in driving customer satisfaction, adoption, and building strong relationships.

Responsibilities:

Ensure adoption of B2B health customers based on case use and technical needs.
Contact B2B customers to collect feedback and analyze trends in satisfaction rates and NPS.
Create proposals for new projects, cross-selling, up-selling, and negotiate with clients.