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- Diagnosticar y rediseñar procesos operativos, identificando oportunidades de mejora, automatización o simplificación.
- Implementar herramientas tecnológicas y soluciones basadas en IA para mejorar la experiencia de usuario y la eficiencia.
- Medir y analizar datos de operaciones para proponer cambios con impacto directo en negocio y experiencia de cliente.
- Liderar iniciativas de mejora continua dentro del equipo de operaciones, tanto en B2C como B2B.
- Mente analítica, con criterio para priorizar y capacidad para aterrizar ideas en procesos accionables.
- Alta autonomía y proactividad: no esperas a que te digan qué hacer, vienes con propuestas.
- Buen nivel con herramientas no-code / low-code (Make, Zapier, n8n) y curiosidad natural por la IA y nuevas tecnologías.
- Capacidad para trabajar con equipos multidisciplinares: fiscal, negocio, tech, producto, marketing y customer success.
- Compensación competitiva: salario atractivo, stock options y beneficios ligados al rendimiento.
- Flexibilidad total: modelo remote-friendly, vacaciones ilimitadas y horarios flexibles.
- Un equipo con buen rollo, talento y muchas ganas de hacerlo bien.
Operations & Innovation Lead (B2C & B2B) - Madrid, COMUNIDAD DE MADRID, Spain - TaxDown

hace 1 semana

Descripción
Descripción del rol:
En TaxDown, buscamos a alguien que liderar la mejora continua de nuestras operaciones B2C y B2B, con ganas (y capacidad) para introducir automatización, análisis y tecnología en el día a día del equipo.
Trabajarás directamente con los equipos de producto, tecnología y atención al cliente, asegurando que la experiencia del usuario es impecable y que nuestros procesos internos son cada vez más eficientes, escalables y medibles.
Responsabilidades clave:
Habilidades y requisitos:
¿Qué ofrecemos?
Si crees que puedes ser la pieza clave que necesitamos, nos encantaría conocerte.
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AI & Software Innovation Lead
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Healthcare Innovation Therapeutic Area Lead
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Healthcare Innovation Therapeutic Area Lead
GSK- Madrid, COMUNIDAD DE MADRID, Spain
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Healthcare Innovation Therapeutic Area Lead
GSK- Madrid
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Healthcare Innovation Therapeutic Area Lead
GlaxoSmithKline- Madrid, COMUNIDAD DE MADRID, Spain
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Healthcare Innovation Therapeutic Area Lead
buscojobs España- Madrid, COMUNIDAD DE MADRID, Spain
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EMEAC Consumer Portfolio and Innovation Lead
Galderma- Spain
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Healthcare Innovation Therapeutic Area Lead
buscojobs España- madrid
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Healthcare Innovation Therapeutic Area Lead
GlaxoSmithKline- Madrid
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Intern graduate: Event
De jornada completa Medtronic- Madrid
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Intern : Soporte técnico Directo CRM
De jornada completa Medtronic- Madrid
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software solutions development principal manager ii
De jornada completa BBVA- MADRID, Madrid
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software solutions development senior manager i
De jornada completa BBVA- MADRID, Madrid
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Telesales Agent
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Innovation Manager, Business Development
Insud Pharma- Madrid
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Underwriting & Product Lead - Spain
Top of Minds- Madrid
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Business Analyst
Midea Group- Madrid
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CRM Marketing Specialist
Belmoney- Madrid
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Senior Digital Account Director
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Product Manager Eye Care Health
Avizor- Madrid
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Head of Marketing
Established Search- Madrid