Cybersecurity Consultant - Madrid, España - WALLIX

Descripción

Description entreprise:

WALLIX Group, a cybersecurity software publisher, is the European specialist in privileged account governance.

Responding to regulatory developments and cybersecurity issues that affect all businesses, WALLIX solutions protect against cyber threats, theft and data breaches related to stolen credentials and misappropriated privileges.

Listed on Euronext WALLIX, the products are distributed by a network of more than 300 resellers and integrators around the world.

WALLIX supports more than 2,000 organizations in securing their digital future.

WALLIX GROUP is a founding member of the Hexatrust group and has been integrated into Futur40, the first list of growth companies on the stock market published by Forbes France and is part of the Tech 40 index.

Description du poste:

To support our strong growth, we are looking for our Cybersecurity Consultant Madrid (las Rozas).. Could it be you?

As a member of our Customer Success team, you will be in charge of technical support issues for our international customers and partners and will also work closely with our R&D team.

You will be responsible for the company's communication with its customers and partners. In a second phase, you will be able to integrate Professional Services and training missions to your position.


Your missions:

• Take into account the incidents or requests for intervention submitted by customers and partners;
• Analyze and carry out the actions necessary for their resolution;
• Collaborate with the R&D teams in the resolution of incidents requiring it;
• Communicate relevant information (time spent, technical risks,...) within the team;
• Carry out all studies that you will be entrusted with on technical projects, IT developments, and possibly presales presentations, at the customer's site or at the company's premises;
• Intervene during the different phases of a customer project;
• Carry out deployments on customer sites in the ME region as a consultant;
• Ensure the training of our partners and customers;
• Report regularly to your manager.

Profil recherché:


You:

• Have a solid knowledge of GNU/Linux and Windows environments
• Master the following protocols : SSH and its variations, RDP, Telnet, (Debian) HTTP(s) and have notions in network (Firewall, VPN), databases (MySql) and directories (Active Directory, OpenLDAP)
• You are at ease on the phone and have a good customer contact (customer satisfaction is our priority)
• Be able to have a macro vision of the infrastructures at the customers
• You speak english and Spanish very well
• Are friendly, are made for us

WALLIX is also:

• A team (Customer Success, among others) at the top
• A twoway evolution: you evolve with us... and we evolve with you
• A company on a human scale, which places the integration and development of its employees at the heart of its concerns.

If you are up to this challenge and wish to join a fast-growing technological company with career development opportunities, then don't hesitate any longer and become a Wallixian

Did you know that? More than 80% of Wallixians recommend the WALLIX experience: Join us