Hotel Manager in Lloret de Mar - Olala Homes

Olala Homes

Empresa verificada

Lloret de Mar, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

About Olala Homes:

Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona.

We are part of a Hospitality group that manages over 1200 short-term rentals, hotels, and other unique accommodations, as well as 10 restaurants, across multiple countries in Europe, Asia and the Middle East.

Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style.

Since our beginning in 2014, we've expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service.

Your role:

Your Journey:

Oversee the daytoday operations of the hotel, ensuring smooth and efficient functioning of all departments including front desk, housekeeping, food and beverage, maintenance, and administration.
Maintain high standards of guest service and satisfaction by establishing and enforcing hotel policies and procedures.
Recruit, train, and supervise staff members, fostering a positive work environment and providing ongoing support and guidance.
Monitor and analyze financial performance, budgetary goals, and expenses to ensure profitability and costeffectiveness.
Conduct regular inspections of the property to ensure cleanliness, safety, and compliance with health and safety regulations.
Handle guest inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues to the satisfaction of the guest and the hotel.
Cultivate positive relationships with vendors, suppliers, and local community stakeholders to enhance the hotel's reputation and support its operations.

What do you bring to your trip:

Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Minimum of 35 years of experience in hotel management, preferably in a similarsized property.
Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
Excellent communication skills, both verbal and written, fluency in English and Spanish is preferred.
Proven track record of achieving revenue targets, controlling costs, and maximizing profitability.
Proficiency in hotel management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of local regulations, health, and safety standards in the hospitality industry.
Ability to multitask, prioritize responsibilities, and problemsolve effectively in a fastpaced environment.
Positive attitude, attention to detail, and a genuine passion for providing exceptional guest experiences.
Selfstarter, creative, thinking outside the box and willing to support expansion in a fastgrowing environment.
Passionate, proactive, hands on, dynamic and energetic.
Flexible,resilient and adaptable to changes.
Confident working in crossfunctional teams.
Comfortable in a startup environment.

Diversity and Sustainability:

At Olala Homes, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success.
Additionally, we believe in taking action towards curving the impact that our company has on its environments. This includes implementing energy efficient practices and engaging in community projects that promote cultural preservation among others actions.