Ayudante de Recepcion Barcelo Isla Canela - Huelva, Andalucía, Spain - Barceló Group

Descripción

Ayudante de Recepcion Barcelo Isla Canela

Location: Barceló Isla Canela, Huelva, España

Time Type: Full time

Job Description:

We are seeking an experienced and skilled Front Desk Assistant to join our team at Barceló Isla Canela. As a key member of our reception team, you will be responsible for ensuring the smooth check-in and check-out process for our guests.

Your primary duties will include preparing documentation prior to check-in and check-out, maintaining the cleanliness and organization of the reception area, answering phone calls from guests and external sources, exchanging currencies, coordinating with the kitchen and dining staff, and providing information and resolving guest complaints.

Key Responsibilities:

• Prepare documentation for guest arrivals and departures
• Maintain the cleanliness and organization of the reception area
• Provide exceptional customer service via phone and in-person
• Exchange currencies
• Coordinate with kitchen and dining staff
• Resolve guest complaints and provide solutions

Requirements:

• Formal education in Hospitality and Tourism (Ciclo Formativo de Grado Medio)
• At least 1 year of experience in a similar role
• Proficient in English, with a second language an asset
• Familiarity with office software and reservation systems
• Ability to work in a fast-paced environment
• Excellent communication and problem-solving skills

Why Join Our Team?

As a Front Desk Assistant at Barceló Isla Canela, you will have the opportunity to work in a dynamic and collaborative environment surrounded by a talented team. You will also have access to ongoing training and development programs, as well as opportunities for career advancement within the company.

What We Offer:

• Flexible work schedule and geographical mobility
• Ongoing training and development programs
• Career advancement opportunities
• Exclusive discounts on hotel stays and travel
• Access to health insurance policy with special conditions
• Ongoing discounts with leisure and entertainment companies
• Special offers with product and service companies