Desktop Support Technician L1 Es - Madrid, España - AMS Accelerate IT

Descripción

Educational Qualifications:
Degree in Computer Science or IT domain

Experience needed:
min 1 to 3 years of relevant experience

a) Smart hands & eyes, PC Break Fix & Repair (IMAC), kiosk support, concierge support, project, asset management & disposition, site support specialists, advanced swap deport repair, Capital Asset Management, Installations and migration, Meeting & Collaboration Services and project Management.

b) - IMAC-Install Move Add and Change

• Migrations
• Repair Services
• EUCE-End User Computing Environment covers the performance of IMAC, Incident and Inventory
• Asset Management Services
• Equipment Disposal
• PC Replacement Programme
• Loan Pool

c) - VIP Concierge Services

• Control Self Assessments (CSA / Audit Services)
• Smart Hands & Eyes
• Cable Patching Service Structured
• Network Devices / Services IMAC
• PABX IMAC
• Telephony IMAC
• Data Recovery Services
• Inventory Management (spare pool, loaner pool, CBD inventory)

d) - Service Request Management

• Image, Print, Scan Services
• Infrastructure Support Services
• Kiosk Services
• Meeting Site Support
• Large Virtual Meeting Support (CEO Webcast)

Language skills:

Local Native of Spain

English