- Answer user queries via tools, phone, and email, maintaining daily contact with users from all over Europe.
- Resolve IT issues affecting partners during office hours.
- Document and log calls on the ticketing tool.
- Delegation of unresolved issues to competent teams.
- Maintain and improve customer satisfaction levels.
- Foster communication with direct team members and other departments.
- Native or fluent in Dutch, with an advanced level of Spanish and English.
- A strong interest in learning about IT.
- A positive attitude, problem-solving skills, and logical thinking.
- Excellent communication skills and a customer-focused mindset.
- A team player with respect for time schedules and punctuality.
- 80% remote work, with 4 days per month spent on-site.
- Shift rotation: 8AM-5PM, Monday-Friday, with one hour less on Fridays.
- Ticket restaurant (€1,100 per year) after 3 months, private health insurance with Sanitas after 6 months.
- Annual salary of €20,535.87 gross/year.
- An international environment where teamwork and mutual respect thrive.
- Access to VIP District amenities.
- Career development opportunities, including leadership programs.
- Free online language classes (GER, FRE, SPA & ENG).
- A fast and efficient recruitment process.
- Fully paid training and professional development.
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First Line Analyst
hace 3 días
Computacenter AG & Co. oHG Barcelona, Cataluña, SpainFirst Line Analyst - Dutch & Spanish · Location: Spain Barcelona | Job ID: 206922 | Business Unit: Service Desk · Computacenter is a leading independent technology partner trusted by large corporate and public sector organisations. · We help our customers source transform and man ...
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First Line Analyst
hace 3 días
Computacenter AG & Co. oHG Barcelona, Cataluña, SpainLocation: Spain - Barcelona | Job-ID: 206922 | Business Unit: Service Desk · Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. · We help our customers to source, transform and manage their IT infrastructure to d ...
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First Line Analyst
hace 3 días
Computacenter AG & Co. oHG Barcelona, Cataluña, SpainLocation: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service Desk · Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to del ...
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First Line Analyst
hace 3 días
Computacenter AG & Co. oHG Barcelona, Cataluña, SpainLocation: Spain - Barcelona | Job-ID: 207131 | Business Unit: Service Desk · Are you interested in learning more about IT in a customer satisfaction focused environment? Do you have a positive, can-do attitude and would enjoy taking ownership of finding the best solution for our ...
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First Line Analyst with Dutch
hace 3 días
Computacenter AG & Co. oHG Barcelona, Cataluña, SpainSelect how often (in days) to receive an alert: · First Line Analyst with Dutch (80% remote) · Location: Spain - Barcelona | Job-ID: 200567 | Business Unit: Service Desk · Computacenter is a leading independent technology partner, trusted by large corporate and public sector orga ...
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Pricing and Business Analyst
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Schneider Electric Barcelona, Cataluña, SpainPricing and Business Analyst · The Pricing Data Analyst will play a key role in the IA Pricing team, supporting and identifying areas of price optimization at product line, country, and regional levels. · Key Responsibilities: · Extracting, analysing and presenting findings and r ...
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Trainee Business Analyst B-733
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Zurich Insurance barcelona¿Te interesaría trabajar en un ambiente estimulante y orientado a negocio? · Somos Sabadell Zurich, una joint venture que nace en 2008 como fruto del acuerdo empresarial entre Banc Sabadell y Zurich para la gestión del negocio de Bancaseguros. · Tus Responsabilidades · Como Train ...
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Zurich Barcelona, Cataluña, SpainInvestment Analyst · We are seeking a highly motivated and detail-oriented Investment Analyst to join our team. · The Investment Analyst will play a key role in the development and implementation of investment strategies, ensuring that risk-return profiles adhere to portfolio gui ...
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myGwork BarcelonaSenior Business Planning Analyst · We are seeking a highly skilled Senior Business Planning Analyst to drive financial excellence and decision-making within our Development line functions. As a trusted partner for a given operating unit, you will collaborate closely with cross-fu ...
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Werfenlife SA. Barcelona, Cataluña, Spain**About Werfen** · Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a global leader in specialized diagnostics with expertise in Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Our Original Equipment Manufactu ...
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MCENG ESPAÑA Barcelona, Cataluña, SpainMC ENG España es una empresa de consultoría especializada en tecnologías de la información. · Descripción de la Organización · Nuestra empresa cuenta con tres sedes en Italia y una en Barcelona, somos un socio estratégico con alto contenido técnico. · Nuestro enfoque está centrad ...
- Airbus Barcelona, Cataluña, Spain
Geospatial Finance and Project Analyst · A position as a Geospatial finance and project analyst is now open in Airbus Geotech. · The team works closely with Airbus partner departments in France, Germany, and has the responsibility to create and deliver new innovative Geospatial f ...
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IT Business Analyst
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Zurich Australian Insurance Ltd. Barcelona, Cataluña, SpainIT Business Analyst · 117627 · As an IT Business Analyst, your main accountabilities will involve: · Understanding business objectives and business specifics (e.g. on processes, guidelines, products) to validate business requirements and to make sure business needs are met and in ...
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Sr Technical Customer Support
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dynaTrace software GmbH Barcelona, Cataluña, SpainJob Description · We are seeking motivated individuals who enjoy working with customers and find data analysis engaging. This role offers an opportunity to grow in understanding web and mobile performance and is a starting point for a career at Dynatrace. · As a Remote Technical ...
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IT Business Analyst
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Mantu barcelonaJob Title: IT Business Analyst – Supply Chain · We are seeking an experienced IT Business Analyst to join our international team at Amaris Consulting. As an IT Business Analyst, you will play a crucial role in planning the kickoff and follow-up on projects, developing your potent ...
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Pricing and Business Analyst
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ACCA Careers Barcelona, Cataluña, SpainPricing and Business Analyst · The Pricing Data Analyst will work as part of the IA Pricing team to support and identify areas of price optimization at product line, country and regional levels. This role requires collaboration with various stakeholders to analyze data, develop p ...
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Zurich 56 Company Ltd Barcelona, Cataluña, SpainIT Business Analyst · Responsibilities: · Validate business requirements and ensure business needs are met and in line with strategic priorities and vision by understanding business objectives and business specifics. · Provide explanations and expertise regarding 'as-is' and 'to- ...
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Credit Controller
hace 3 días
Dr. Martens Barcelona, Cataluña, SpainDr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their ...
First Line Analyst - Barcelona, Cataluña, Spain - Blu Selection

Descripción
Job Description
We're looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain. As the first point of contact for users across Europe, you'll help resolve IT issues and support their digital transformation journeys.
Your Key Responsibilities:
Requirements for Success:
What We Offer:
About Our Company:
Our client is Europe's leading independent provider of IT Consultancy services, operating Infrastructure Operations Centers and Group Service Desks across various continents to offer support in multiple languages.
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First Line Analyst
Computacenter AG & Co. oHG- Barcelona, Cataluña, Spain
-
First Line Analyst
Computacenter AG & Co. oHG- Barcelona, Cataluña, Spain
-
First Line Analyst
Computacenter AG & Co. oHG- Barcelona, Cataluña, Spain
-
First Line Analyst
Computacenter AG & Co. oHG- Barcelona, Cataluña, Spain
-
First Line Analyst with Dutch
Computacenter AG & Co. oHG- Barcelona, Cataluña, Spain
-
Pricing and Business Analyst
Schneider Electric- Barcelona, Cataluña, Spain
-
Trainee Business Analyst B-733
Zurich Insurance- barcelona
-
Investment Analyst
Zurich- Barcelona, Cataluña, Spain
-
Senior Business Planning Analyst, Development
myGwork- Barcelona
-
OneStream Analyst
Werfenlife SA.- Barcelona, Cataluña, Spain
-
Analista SAP HCM
MCENG ESPAÑA- Barcelona, Cataluña, Spain
-
VIE - Spain - Geospatial finance and project analyst - m/f
Airbus- Barcelona, Cataluña, Spain
-
IT Business Analyst
Zurich Australian Insurance Ltd.- Barcelona, Cataluña, Spain
-
Sr Technical Customer Support
dynaTrace software GmbH- Barcelona, Cataluña, Spain
-
IT Business Analyst
Mantu- barcelona
-
Pricing and Business Analyst
ACCA Careers- Barcelona, Cataluña, Spain
-
Trainee Business Analyst | NWY224
Zurich Insurance- barcelona
-
IT Business Analyst
Zurich 56 Company Ltd- Barcelona, Cataluña, Spain
-
Data Scientist YL244
Fresh People- Barcelona
-
Credit Controller
Dr. Martens- Barcelona, Cataluña, Spain