Customer Care Representative German Market - Barcelona, España - Avis Budget Group
Descripción
Join Our Dynamic Customer Care team as a Customer Care Representative at Avis Budget Group Contact Centre Barcelona
Are you an enthusiastic and driven individual with a passion for customer satisfaction? Avis Budget Group is seeking a motivated Customer Care Representative to join our dynamic team.
If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, we want you on our team.
What you ́ll do:
- Solving problems of customer issue by providing appropriate information and excellent customer support and service.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing crossselling opportunities.
- German as mother tongue level
- Upper Intermediate English level
- Previous experience in customer service
- Familiar with Office
We will offer you:
- Permanent contract starting on the 1st of March.
- Monday to Friday shifts 9am to 5:30pm.
- Work from home 3 days a week optional
- Salary: euros gross per year plus monthly chalenges.
- Wellness and fun activities (fresh fruit, physiotherapist, game, and sports area and much more)
- Colectivos Vip & car rental discounts and more attractive benefits
- Multicultural and excellent environment in Barcelona's World Trade Center
- Global mobility opportunities
- Excellent initial online and ongoing training and mentoring (paid from the very first day)
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
POST
Barcelona
Spain
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