Business Process Owner - Barcelona, España - TD SYNNEX

TD SYNNEX

Empresa verificada

Barcelona, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

General summary

Be responsible for the endtoend optimisation of your area's processes.
Be a key player in the implementation of BPA (Business Process Automation) tools.
Increase integration with vendors by using all available methods (EDI, APIs...).
Be the goto person for your area's processes and the key contact between business and IT.

Main Duties and Responsibilities

Process improvement
Reengineer, optimise and strengthen the business processes.
Identify best practices, improvements and develop solutions to critical business issues.
Undertake productivity initiatives and ensure the business operations are efficient in terms of using as few resources as needed.
Implementation of BPA (Business Process Automation) tools
Identify automation opportunities.
Prepare requirements for the developers.
Test thoroughly new tools to make sure that they will function correctly.
Document the use of the new tools.
Train Operations to the use of the new tools.
Increase integration with vendors
Be the key point of communication with vendors regarding Special Pricing Agreements.
Build lasting relationships with vendors Operational & Technical teams.
Be the SME for integration of vendors solutions related to SPA (Special Price Agreement) or CPQ (Configure, Price, Quote).
Provide expert knowledge of TechData systems limits and work hand in hand with internal IT teams (SAP / BW / EDI) to build new solutions
In partnership with Vendors, work on solutions that will increase the quality of the Special Price Agreements exchanges (dematerialisation, automation, processes...).
Documentation
Create and maintain high quality documentation, to be used both to train Operations users and as a reference in their day to day work.
Maintain highly detailed Business requirements and release notes related to deployed enhancements
Reporting
Produce Management reporting and define productivity KPIs.
Support to the business
Give support to the business with the processes implemented, as the main contact between business and its main stakeholders (IT & Finance teams, customers, etc.)

What we need

Logical thinking with creative problemsolving ability
Great attention to detail
Good communication and negotiation skills
A good capacity to understand the business needs
Ability to translate complex business issues into smaller and manageable pieces
Positive cando attitude consistently delivering above expectations
Be willing to travel within Europe if needed

Knowledge and Background

Fluent English
Bachelor's degree
Over 2 years of functional experience in related discipline
Advanced user in Excel and SAP
Knowledge of standard methodologies like Lean and Six Sigma is a plus
Other languages are a plus
Ability to create complex and large process documentation
Ability to create complex requirements documentation

LI-POST

What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.

You may be exactly the person we're looking for