Platfom Solution Consultant - Madrid, España - Adform

Descripción

• Fixed term

• Madrid

• In Revenue and Operations department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360degree commercial strategy that helps take new products to market and promote and maximize clients' usage and experience with existing products.
• We're currently seeking a dynamic Platform Solutions Consultant to join our vibrant Customer Success team in Madrid on a fixedterm contract. In this role, you'll report directly to the Director of Customer Success and play a pivotal part in empowering our clients' success. Your primary responsibility will be to maximize the utilization of Adform's techstack, enhancing media effectiveness and efficiency. As a Platform Solutions Consultant, you'll serve as the goto expert on the Adform platform, offering technical guidance and acting as a key partner in delivering a seamless onboarding experience for clients. Additionally, you'll collaborate closely with existing clients, providing education, proactive support, and ensuring the best possible experience with Adform products.

• To partner with Account Managers and Sales, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients
• To create and maintain relationships with clients, become a trusted partner, and provide service from a technical and functional perspective
• Act as a tech advisor and consultant. Introduce new features, technical functionalities, and best possible technical integration solutions
• Act as a project manager. Internally orchestrate client needs and work closely with Adform's own customer service and product teams to create the best client experience
• Attend meetings with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way
• Conduct and standardize workshops that help to identify the value our platform brings to clients

• A BA/BS degree or equivalent practical experience
• At least +4 years relevant ad tech industry experience
• Experience in account management, customer support, or consultancy
• Experience operating handson in Ad Servers or DSP, DMP (is an advantage)
• Experience working in a crossfunctional environment across multiple regions
• Understanding of HTML/5, JavaScript and current tracking technologies
• Knowledge of recent market and industry trends
• Excellent English communications skills both verbal and written

• You'll be surrounded by a dynamic, inspiring and international environment that puts
  client value in focus:
• You'll be given challenging and unique tasks with creative approach to problem-solving and
  ownership:
• We
  are team players and work closely with different teams to reach common goals
• Being
  ambitious is what helps us grow and we want to share our future ambitions with You
• We
  stand tall by acting with courage and treating every mistake as a valuable lesson
• Adform
  cares about You so we offer additional vacation days, monthly meal benefits, company events, social activities and a competitive compensation package according to skills and competencies

We believe that diversity in all its forms enhances our teams' creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

• We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.
  About Us
• Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology
• Adform FLOW harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign lifecycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.