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- Pro-active communication with partners in your region by telephone and by internal messaging to assist with the development of the business, also available for market visits to your designated portfolio.
- Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed, also responsible of evaluating local market characteristics, trends and drivers.
- Maintain a stable relationship with the accommodation partners, frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing.
- Be knowledgeable on Booking.com's products so that their benefits and usage can be explained to Partners.
- Find opportunities for partners that will help improve Booking.com's business by using its internal segmentation to prioritize.
- Help identifying new potential partner leads and pass this leads on for further follow up.
- Taking Customer Service issues which relate to their portfolio and solving these in the most efficient manner for the business, partner and customer.
- Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend in the partner events for their portfolio.
- Significant experience in a relevant account management / sales / business development function.
- Proficient in spoken and written English and Spanish.
- Affinity or experience within e-commerce and / or travel industry.
- Proactive with a sense of responsibility and can work independently.
- Accurate, strong analytical skills and an eye for detail.
- A great teammate, self-motivated, flexible and open to change.
- Driver's license.
- Availability to travel up to 50% to a designated area within the country.
- Global Impact, Personal Relevance.
- Annual paid time off and generous paid leave scheme including parent, grandparent, bereavement, and care leave.
- Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
- Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers.
- Free access to online learning platforms, development and mentorship programs.
- Global Employee Assistance Program, free Headspace membership.
- Bi-annual performance conversations, company-wide mentoring program, and internal development and growth opportunities.
- Unlimited access to online learning platforms (such as Udemy, Coursera, LinkedIn learning, O'reilly).
Quality Control Analyst - Málaga - Super Deporte

Descripción
About Booking.com
We empower everyone to experience the world through our products, partners and people.
A whole planet of possibilities is out there, and we bring it all together in one place.
You will be supporting the Local Partner Services team in Barcelona, Spain.
Your responsibilities include informing and consulting accommodation partners about their business performance, market opportunities and industry trends.
You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com's customers.
Key Responsibilities:
Requirements:
Benefits & Perks:
Diversity, Equity and Inclusion at Booking.com:
Directly linked to our mission to make it easier for everyone to experience the world, Diversity, Equity, and Inclusion (DEI) have been a core part of our company culture since day one.
This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Career Development Opportunities:
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