Office Manager, Training and Program Coordinator - Madrid, España - Diaz Maroto Agile Coaching

Descripción

Diaz Maroto Agile Coaching is a trusted training, coaching and consulting provider for delivering the competencies and guidance organizations need to advance to the next level of agility.

Our company offers a boutique training and coaching experience, providing a highly specialized service for Business Agility and Business Resilience.

The purpose of this role is to provide administrative support to the team and customer support to the day-to day running of every activity, event, training or program in order to provide unforgettable customer experience.

• Coordinate daytoday activities that are connected to the completion of learning experience (publishing the training on our website, Social Media and Affiliate websites, preparing Zoom and Murals for the training, coordinating chats of the students in Telegram, coordinating questions related to the technical, administration purposes from the participants).
• Handle internal/external communications via regular and electronic mail, handle questions from the customers and/or forward them to the appropriate contact.
• Coordinate logistics related to program delivery: booking services/facilities, teaching materials, etc.
• Produce documents and/or presentations using word, excel, power point, Canva, Keynote.
• Maintain participants register.
• Participating in the process of content creation and publishing on our Social Media (Linkedin, Facebook, Instagram).

• University degree or equivalent preferred, plus experience in an office environment.
• Customer orientation.
• Excellent interpersonal and communication skills.
• Positive attitude.
• Accuracy, attention to details.
• Organizational skills to plan and organize a diverse workload.
• Fullworking proficiency in Spanish and English