Customer Service - España - Laetus

Descripción

Key Responsibilities Include

• Plan and implement health and safety policies and procedures for office and field based associates in compliance with local and Danaher rules and regulations.
• Train company personnel on various Health and Safety policies and programs, including, but not limited to process safety management practices, fire prevention, personal protective equipment, regulations and standards, incident investigation.
• Identify and implement correct measures to improve accident/injury rates and suggest/implement means to achieve injury prevention and risk reduction goals.
• This position will be based in the Barcelona office.
• Responsible to provide documents and information required to meet access requirements for technical assistance at customers' sites
• Customer support when/where is needed to meet customer's expectations and Videojet service standard
• Additional Customer service functions and team backup as required

Requirements For The Position Include

• A technical qualification is desirable & highly valuable
• Ideally beyond first junior EHS role
• Has dealt with customers at all levels, particularly in manufacturing environments
• Has worked in product / packaging / manufacturing sales environments
• Company background in CPG (consumer packaged goods)
• Customer focused and customer loyalty builder
• Target oriented
• Proficient in MS Office and good working knowledge of Excel, SFDC
• English intermediate level, being advance desirable
• Tenacious and able to work in a high intensity and ever changing working environment.
• Experience in Occupational Safety

Las responsabilidades clave incluyen:

• Planificar e implementar políticas y procedimientos de salud y seguridad para los asociados de oficina y de campo de conformidad con las normas y reglamentos locales y de Danaher.
• Capacitar al personal de la empresa en diversas políticas y programas de salud y seguridad, incluidos, entre otros, prácticas de gestión de seguridad de procesos, prevención de incendios, equipo de protección personal, normas y estándares, investigación de incidentes.
• Identificar e implementar medidas correctas para mejorar las tasas de accidentes/lesiones y sugerir/implementar medios para lograr los objetivos de prevención de lesiones y reducción de riesgos.
• Este puesto tendrá su sede en la oficina de Barcelona.
• Responsable de proporcionar los documentos y la información necesarios para cumplir con los requisitos de acceso a la asistencia técnica en los sitios de los clientes
• Atención al cliente cuando y donde sea necesario para cumplir con las expectativas del cliente y el estándar de servicio de Videojet
• Funciones adicionales de servicio al cliente y respaldo del equipo según sea necesario

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win.

As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful
Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.