Polish-speaking Customer Representative - Barcelona, España - Webhelp

Webhelp

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

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Descripción

Advisor

Location

Barcelona, Spain
Language
Polish***
Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a
Polish-speaking Customer Representative to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

Fulltime contract, 39 hours/week: two schedules Monday
Friday 9:00 to 18:00
Salary: 17,923 Euros gross/year + up to 2400 Euros gross/year in bonus.
Great office location in Barcelona
Friends hunting (referral) bonus
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Opportunities for a career abroad International Mobility Program.

What you'll experience at Webhelp

As a Customer Representative in our team, you will:

Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
Ensure correct presentation of the customer's corporate and brand images in all interactions
Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service
Provide proactive feedback to team leaders regarding new solutions, potential escalations or service issues in order to proactively find solutions in cooperation with the company if not within WEBHELP guidelines
Enrich and localize the knowledge database from new incoming contacts.

We'll be a great match if you:

Are native or proficient in Polish + Fluent in English
Are selfmotivated and a team player
Possess active listening skills
Are a supportive person, outgoing and open minded
Follow the security rules of the company

If this sounds like you, join us

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short:

You will be joining over passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

**RRQ POLAND