Customer Service with Native Level of Dutch - Barcelona, España - Talent Search People

Talent Search People
Talent Search People
Empresa verificada
Barcelona, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
Perfiles Atención al Cliente y Soporte Técnico

Long-term contract

Vallès Occidental, Spain

Full-time

Competitive salary

  • Incorporación inmediata



¿Dónde trabajarás?:


Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering.




¿Qué harás?:


  • As a Customer Service Representative:
  • You will process, monitor and follow up customers' purchasing orders
  • You will ensure effective service and administrative support for the assigned customers
  • You will provide delivery commitment to customers and followup on order activity, to alert customer and sales team in case of discrepancies
  • You will handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
  • You will receive and process customer inquiries on standard pricing, leadtime, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships
  • You will establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities



¿A quién buscamos?:


  • You are the person we are looking for if:
  • You have a Native or C2 level of Dutch
  • You have an Advanced level of English
  • You have at least 1 or 2 years experience in administration/ customer service/ logistics
  • You are available to work in Terrassa 2 days per week



¿Qué ofrecemos?:


  • What is offered:
  • A permanent full-time job of 40 hours per week
  • WFH policy to be applied; after 3 months of trial period
  • Schedule: 17h (1h flexibility), from Monday to Friday
  • Hybrid work model (work from home 23 days per week)
  • Training and internal growth opportunities
  • Shuttle from Pl. España to the organization in Terrassa



¿Necesitas + info?:

Ruben Martinez Ext.149)
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