Application Management, Specialist - Granada, Andalusia, Spain - Alight Solutions

Descripción

About Us

At Alight Solutions, we're committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. Our team of experts blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale.

We partner with customers at every stage of their journey, helping them drive their vision forward. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, we're the perfect place to put your passion to work.

The Role

The SuccessFactors consultant will be responsible for managing SuccessFactors customers, including bug fixing, new features and modules implementation, system customization, system monitoring, and release management.

This job description outlines the key competencies and functions expected of a junior profile holding a SuccessFactors position.

Key Responsibilities

• Support clients in defining relevant business processes and provide business consulting support to customers.
• Document and track customer product enhancement requests and discovered bugs.
• Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams.
• Regularly report progress and issues to clients on both a formal and informal basis.
• Identify any risks and propose solutions.
• Document business requirements and procedures.
• Analyze business requirements and develop effective configuration solutions.

Requirements

Competences

• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Interpersonal Skills: Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism.
• Problem Solving/Analytical Skills: Breaks down problems into smaller components, understands how to underlie issues, can simplify and process complex issues, and understands the difference between critical details and unimportant facts.
• People Development: Provides feedback and coaching, rewards hard work and risk-taking, takes a mentoring role, challenges and develops employees, accepts mistakes, provides visibility/opportunity.
• Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
• Decision Making / Judgment: Makes timely and difficult decisions, uses consensus when possible and communicates decisions to others. Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues.
• Managing Conflict: Listens well, diffuses conflict before it starts, finds the causes of and solutions to problems, handles difficult people.

Education and Experience

• Minimum 2 years of experience in the IT industry, experience in SAP HR or similar.
• Knowledge in any of the SuccessFactors modules (preferably EC and/or Time Tracking).
• Ideally SuccessFactors certified.
• Bachelor's degree in a related field from a four-year college or an equivalent university degree.
• Stakeholder management experience and expertise.
• Experience working as part of a virtual team.

Language Skills

• English fluent is mandatory.
• Spanish/German/French is an advantage.

Benefits

We offer programs and plans for a healthy mind, body, wallet, and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight Solutions' employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our Commitment to Diversity and Inclusion

Alight Solutions is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight Solutions, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight Solutions is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight Solutions provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices, and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to Work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight Solutions.