- Is reliable, responsible, and able to work independently with common sense
- Is approachable, confident, and has a friendly personality
- Is customer service oriented
- Has strong communication skills
- Has a flexible approach and is comfortable working in a busy environment
- Has a killer instinct and a pro-active and problem-solving mindset
- Has an ability to handle difficult situations with ease & remain calm under pressure
- Has the ability to make independent decisions but consult when appropriate
- Has a sensitive approach to welfare issues
- Checking that rooms are ready, clean and available for arriving students
- Preparing registration documents for new students
- Meeting & greeting new students on arrival
- Assisting with checking in & taking students to rooms
- Informing arriving students about rules and fines (community standards)
- Regularly checking rooms to ensure facilities are in good condition & being well maintained & cleaned
- Curfew checks (overnight on call at the residence)
- Ensuring that reported maintenance issues are dealt with efficiently by residence staff
- Assisting students with problems
- Ensuring that residence rules are being adhered to and report all issues to residence manager
- Liaising with Staff responsible about any issues or problems
- Ensuring that when on call, emergency phone must be answered at all times
- Issuing on-the-spot fines in liaison with the Residence Staff
- Liaising with the Residence Staff, organizing and partaking in weekly activities
- Escorting students to school on Monday morning
- Run activities at the residence
- Reminding departing students of leaving date & procedures
- Global Career Opportunities
- Tuition fee reimbursement for higher education
- English Live training
- Global Management Training
- Discounts on EF programs
- Strength Finder training
Residence Advisor - Málaga, España - EF Education First
Descripción
A career with EF combines the support and opportunity of a large international organization with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
EF Malaga is looking for amazing people to work as Residence Advisors/Assistants to make sure that the student's residence feels like a 'home away from home' for international students. This is a 'live in' position.
The ideal Residence Advisor/Assistant:
You will succeed at this role by :
All applicants are welcome and we think this role is extremely suitable for mature university students and young professionals who have lots of travel and life experience and who are looking to save on their accommodation while providing 5-star service and guidance to our students.If you are looking to start an (international) career a Resident Assistant position with EF puts you in a great starting position
We want our customers to have the time of their lives. At the same time, we want you to have a great time whilst working with EF The key is teamwork and the good spirit within the group. You will play a crucial role in promoting this amongst everyone involved.
Previous experience with EF is valued.
What does EF offer :
For all permanent full-time staff, we offer: