Event Technology Project Manager - Barcelona, España - GSMA

GSMA

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

What the hiring manager says

Beyond this series of events, we have an exciting roadmap, and you will have ample opportunities to use a variety of event technologies to drive process change and create a unique experience for our attendees.

About the Team

The Technology, Innovation and Customer Experience team are responsible for delivering Technology and Registration/Access Services for our Mobile World Congress Event Series and Mobile 360 Events.

The team comprises of a globally dispersed team who provide innovative and bespoke technology solutions in conjunction with our 3rd party vendors to support our events - with a particular focus on the registration and access to our events.

As a team, we are a collective of high-performance event specialists who are motivated to deliver at an exceptional level.

For example, we successfully delivered some of the first in-person events in the world for over 20,000 attendees during the height of the covid pandemic.

About the Role

The Event Technology Manager will report into the Head of Technology or Head of Innovation and will hold a pivotal position in driving and supporting in the planning and delivery both pre-event and onsite of the GSMA's event technology, registration and access operations for Mobile 360 Events and other projects as assigned.

Key Responsibilities:

Create Business Requirement Documents and translate these into functional specifications. Design process map, workflows, use cases and creation of Data Flow Diagrams where necessary
Lead the design of the assigned attendee experience from concept to execution, acting as a source of knowledge and information for others throughout the organization.
Be the conduit between key stakeholders, connecting the physical and digital delivery teams, and translating operational requirements into technical solutions.
Lead Integration Testing, User Acceptance Testing (UAT) and Functionality Testing:
Manage all pre-event testing & scheduling required for the Digital platforms
Work with individual owners on agenda to ensure the correct delivery of the programs across all platforms: Content Management System, Streaming Platform, Partner Application System and Partner Application management System, Onsite production system:
Responsible for the implementation and configuration of the Digital Products in our Digital platforms.
Logistical & Operational Planning
Dimensioning of onsite services
Collateral design & ordering
Signage planning
Onsite scanning both perimeter and sessions
Onsite staff including training
Risk & contingency planning
Create and or maintain process handling documentation e.g.,
Onsite processes and FAQ's where appliable
Documents for the digital onboarding of our customers in our platforms.
Provide analytical support through reporting/data extraction
Manage schedule and deadlines
Coordinate and schedule project meetings with internal / external stakeholders and vendors, diverse stakeholder management, represent key project areas on calls and management meetings
Manage project milestones, deliverables, and coordinate with internal teams to ensure we keep on track
Budgeting for areas of assigned responsibility
Stakeholder management,
Building and owning working relationships to fully support project teams during analysis and planning stages
Brief clients on how the digital platforms work, ensuring all the delivery of the products.
Assist internal stakeholders and where applicable contact center with training and training documentation, acting as a point of contact for related enquiries where required
Contribution to company debriefs and conduct debriefs with internal and external stakeholders

About You

You have previous experience with IT solutions preferably Event Tech such as registration systems, event apps, virtual events, CMS, data warehouse, etc.

You have an awareness of data privacy, GDPR and info security principles

You also have the project management skills to plan and deliver the onsite experience ensuring the attendee experience is seamless from start to finish.

You have excellent communication skills and client success management.

You will be a confident manager, tenacious relationship builder, team player and problem solver taking responsibility for this key part of our event experience.

Contract type

Short term Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role.

By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holid