IT Manager - Barcelona, España - Marriott International, Inc.

Descripción

Job Number
Job Category Information Technology
Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

IT Manager - Job Description

JOB SUMMARY

Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.

CANDIDATE PROFILE

Experience Required:

• 8-10 years' experience in the Information on Technology or related professional area.

• Need to have the appropriate qualifica tions and technical exper tise .

• Communication is critical as you will deal with Guests.

• At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure.

• Having a 'Guest-first' mentality is needed to be successful in this role.

Preferred:

• Spanish language but not mandatory.

• System-related professional certifications desired.

• Some experience of Luxury hotel opera t ions.

CORE WORK ACTIVITIES:

Managing Technology Needs within Budget Targets

Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.

Confirms that property follows appropriate Marriot international Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies

Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property.

Conducts periodic inventories of applications and hardware; prepares reports as requested.

Confirms that technology assets are secured.

Complies with technology-related vendor contracts.

Building and Sustaining relationships with Customers.

Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. - Provides customer service to associates at dedicated property.

Responds to inquiries from customers/vendors/peer group.

Assists in disaster recovery and business continuity as it relates to technology.

Provides technical guidance. - Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources.

Images desktops, installs new software applications, applies patches, maps drive to appropriate server/network.

Moves/adds/changes PCs/peripherals, migrating data when necessary.

Performs routine desktop backup as scheduled or directed.

Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place.

Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources.

Assists in crea ti ng and maintaining secure server environment. Performs server backups and routine preventative maintenance.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.
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