Reservations and Events Manager - Barcelona, España - COYA Restaurant & Pisco Bar
Descripción
Your New Company:
COYA is a worldwide renowned luxury lifestyle hospitality brand with venues in London; Mayfair and City, Paris, Monaco, Mykonos, Dubai, Abu-Dhabi, Doha, Riyadh and Marbella.
Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.
Experience you will need:
- Advanced knowledge of SevenRooms.
- Multitasking skills: managing multiple busy inboxes whilst leading a busy and fastpaced call center environment
- Maximizing revenue by converting enquiries, recognising business prospects and taking every opportunity to upsell
- Being fully uptodate and understand the competitive marketplace through analysis of trends and data, build a strategic approach to manage trends; prepare and submit statistical performance and forecasts
- Adjusting sales strategies to changing conditions, such as increased local competition or decreased industry rates, propose and implement new ideas to build up and increase revenue, work in conjunction with marketing department
- Strong people management skills and experience with managing a team.
- Great interpersonal skills, ability to work as a team with a positive work ethic.
- Ability to build strong relationships at all levels and with guests.
- Previous experience in a management role in a highend brand, preferably multisite.
- Excellent communication skills must have high level of both spoken and written English and Spanish.
- Keen interest to develop their knowledge and progress.
- Must be friendly and attentive.
- A passion for hospitality and customer service.
- Ability to work under pressure.
- Ability to motivate and drive the team.
- To be solution focused when challenges arise
We treat our employees as family, so we offer excellent benefits
We provide:
- Competitive salary.
- Ongoing training program and interactive induction.
- Endless opportunities to grow and develop as we really do believe in promoting talent from within the business.
- Opportunities to transfer overseas.
- Family meals at the start of your shift
- A fun workplace
- Great discounts at some of best restaurants
- Reward programs recognizing employee longevity.
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