IT Senior Technical Systems - Palma de Mallorca, España - OMNIACCESS

OMNIACCESS

Empresa verificada

Palma de Mallorca, España

hace 3 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Description:

The
IT Senior Technical Systems is responsible for providing technical assistance on corporate endpoints. He/She will interact with everyone in the company to provide IT Helpdesk services and maintain our internal IT systems. They must also be customer-oriented and composed to deal with internal customers.

Responsibilities:

Provides technical assistance to the corporate users.
Complete troubleshooting through diagnostic techniques and root cause analysis.
Design the best solution based on the issue and details provided by customers.
Manages Windows Active Directory.
Manage internal network (Switches and APs).
Provide support and design the AVIT at the office.
Executes onboarding tasks of new employees.
Install and maintains corporate desktop/laptops.
Maintains stock and manages inventory of IT assets.
Maintains all technology used by the corporate users.
Identify and suggest improvements to procedures.
Learn as much as possible.
Improve IT documentation by creating manuals, articles and keeping those up to date.

Requirements:

Desired knowledge and skills:

Expertise with Microsoft Desktop Systems.
Expertise installing and maintaining OS and Software in desktop workstations and laptops.
Experience with automating software installation.
Experience with Windows/Linux server administration.
English knowledge to communicate in a business environment.
Ability to interact and communicate effectively with technical and especially with nontechnical personnel.
Experience with IIS.
Experience with and knowledge
Degree in IT Systems and Networking or equivalent.
Administration of Microsoft 365 and on premise Active Directory.
5 years' experience as a help desk technician or other customer support role.
Good understanding of computer systems٫ mobile devices٫ and other tech products.
Ability to diagnose and solve technical issues.

Desired qualifications:

Microsoft M365 Certifications.
CCNA or similar.

Desired attitudes:

Customeroriented and cool tempered.
Excellent communications skills.
Be a positive person, able to work with others, achieving a common goal.
Have a passion for technology.
Has initiative, takes ownership and is selflearner
Organized and disciplined, able to work with complexity and uncertainty.
Willing to add her/his views and ideas inside a diverse group that wants always to improve.
Feeling accountable for the work and the results done by you and your teams being able to take responsibility in other areas further to her/his own one.
Take care of others as part of the overall OmniAccess team.