CX Project Manager - La Moraleja, Madrid provincia
hace 1 mes
Resumen del puesto
Liderar la estrategia de Customer Experience para garantizar una experiencia 5 estrellas coherente en todos los canales físicos y digitales.
- Estrategia y Cultura Omnicanal: Definir e implementar la hoja de ruta del customer journey integral,
- Optimización del Journey e Innovación: Diseñar y desplegar soluciones innovadoras para eliminar puntos de dolor,
Descripción del trabajo
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